Beyond Health Medspa’s Deposit, Cancellation and Refund Policy

At Beyond Health MedSpa, we’re committed to delivering exceptional care while respecting your time and ours. To ensure smooth scheduling and fairness to all clients, the following policies apply.

Deposit & Credit Card Policy

To maintain optimal scheduling and protect valuable appointment time, Beyond Health MedSpa may require either a deposit or a credit card on file, depending on the service type and circumstances.

Deposit Requirement
A non-refundable deposit of $50 USD may be required for all consultations and treatments, including complimentary consultations. (Some exceptions may apply.)

  • Applied Toward Service: Deposits are credited toward the total cost of your treatment at the time of service.

  • Late Cancellations & No-Shows: Failure to provide at least 24 hours’ notice for cancellation or rescheduling will result in forfeiture of your deposit. No-shows also result in deposit forfeiture.

  • Short-Notice Appointments: For appointments booked within 24 hours, cancellations must be made at least 4 hours prior to the scheduled time to avoid losing your deposit or incurring a 100% charge of the reserved service amount.

Credit Card on File
In some cases, instead of a deposit, a credit card may be securely held on file to confirm your appointment. Your card will only be charged in accordance with this cancellation policy (e.g., for late cancellations or no-shows).

Agreement
By booking an appointment, you authorize Beyond Health MedSpa to apply these terms as applicable. This ensures fairness to all clients and allows us to keep availability open for those on our waiting list.

Cancellation Policy

We value your time and ask for your cooperation in following these guidelines:

  • 24-Hour Notice: Please provide at least 24 hours' notice for cancellations or rescheduling to avoid fees.

  • Less Than 24 Hours: Cancellations made with less than 24 hours’ notice are subject to a 100% charge of the reserved service amount.

  • No-Shows: Failure to attend without notice will result in a 100% charge of the reserved service amount.

  • Short-Notice Bookings: Appointments made within 24 hours must be canceled at least 4 hours prior to avoid forfeiting the deposit or being charged in full.

Appointment Confirmation Policy

As a courtesy, Beyond Health MedSpa sends appointment confirmations and reminders in advance.
If we do not receive confirmation at least 24 hours prior, your appointment may be automatically released to accommodate other patients. Please confirm promptly or contact us if you need to reschedule.

Refund Policy

Beyond Health MedSpa provides professional services and medical-grade products that are non-returnable once rendered or opened. This policy ensures transparency and fairness.

Pre-Ordered or Customized Products
By purchasing services, you authorize us to pre-order any required products or prescriptions specific to your treatment. Once approved, you are responsible for all associated costs.

Services Rendered
No refunds will be issued for any product, package, or service that has already been administered, injected, or rendered.

Packages or Series of Treatments

  • Once a package or treatment series has begun, it is considered rendered.

  • If you discontinue treatment midway, a partial credit may be issued after deducting the regular cost of services already used. Discounted pricing does not apply if the full package is not completed.

  • Packages are non-refundable after 30 days or once the first session has been used.

Refunds for Unused Services
If no services have been rendered, a refund may be requested in writing. A $150 consultation and administrative fee will be deducted from the total. Please allow up to 15 business days for processing.

Acknowledgment

By scheduling with Beyond Health MedSpa, you acknowledge and agree to these Deposit, Cancellation, and Refund Policies.
We appreciate your trust and look forward to providing you with exceptional care and results.

If you have any questions, please contact us at (786) 359-4068 or info@beyondhealthmedspa.com — our team will gladly assist you.